How to Use Google for Tech Support

Cindy Chick at LawLibTech (2/5/2006) has discovered
a clever way of using Google to locate technical support
information on the web.

Says Chick: "I just type the text of [an] error message into
the Google search box, and keep my fingers crossed that
I'll find some other poor slob who had the same problem
AND found the solution." Chick goes on to say that "a Google
search can kill two birds with one stone, as it will also pull up
entries from the Microsoft Knowledgebase, an excellent
resource for help with Microsoft applications."