How to Reach a Human When You Call Your Credit Card Company

The GetHuman Database, compiled by Paul English,
is a nifty list of phone numbers for credit card companies,
car companies, airlines, etc. with instructions on how to
by-pass electronic customer service options and reach
an actual human being.

You might also wish to try GetHuman2, a companion
site by Walt Tetschner that is more actively maintained
then the original.